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Nachinsi

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FAQ's

General Questions

What is Nachinsi?

Are Nachinsi fabrics handmade or machine-produced?

Do you offer custom fabric sourcing or design services?

Where is Nachinsi located?

Orders and Returns

How do I place an order?

Can I cancel or change my order after placing it?

What is your return policy?

How do I initiate a return?

Exchange Policies

Do you allow exchanges?

What items are eligible for exchange?

How do I request an exchange?

Do I have to pay for return shipping on an exchange?

Shipping

Do you ship internationally?

How long does shipping take?

How do I track my order?

What should I do if my package is delayed or lost?